> The present general conditions of sale govern the relations between the store Les Ateliers Soa and the person who carries out a purchase by Internet, called \u201cCustomer\u201d. The Parts agree that the orders placed with Les Ateliers Soa via the various means placed at the disposal of the Customer are governed exclusively by the present general conditions of sale.<\/i><\/p>\n
> The person responsible for the offer is Les Ateliers Soa, whose contact details are as follows:<\/i><\/p>\n
Nathalie RAMANANTSOA, 10 place moreau david 94120 FONTENAY SOUS BOIS<\/p>\n
SIRET :<\/i>\u00a0<\/i><\/b>808 412 647 00022<\/p>\n<\/h2>\n
Article 2: Orders and conditions of use<\/h2>\n
Les Ateliers Soa offers tickets for its organic cosmetics workshops via its website and\/or through a partner via their boutique or\/and their website. Through its website and partners, Les Ateliers Soa offers a wide range of creative workshops. Customers can find out the prices of each workshop by visiting the website\u00a0www.les-ateliers-soa.fr<\/a> Payment for the order must be made by credit card via the Paypal platform installed on the site. Except for exceptional reasons, workshop reservations will only be confirmed once payment has been received.<\/p>\n All payments made via the\u00a0www.les-ateliers-soa.fr<\/a>\u00a0are processed by Paypal's e-transactions payment system to guarantee the highest level of security for your purchases. You certify that you are the holder of the credit card used to make the payment. In the event of refusal to authorize payment by credit card by officially accredited organizations or in the event of non-payment, we reserve the right to suspend the processing of any order and, where applicable, not to take it into account.<\/p>\n Once payment has been made, you will receive an e-mail confirming your order, with full details. Our workshop places are subject to availability. If, despite our vigilance, a workshop presented on the site proves to be unavailable after you have placed your order, we will inform you by e-mail as soon as possible. In accordance with the provisions of article L121.20.3 of the French Consumer Code, we may in this case supply a product of equivalent quality and price. Should we fail to do so, you will be reimbursed as soon as possible.<\/p>\n Your right of withdrawal is valid up to 14 days before the date of the workshop for which you have reserved one or more places.<\/p>\n You must contact us by e-mail (soa.ateliers@gmail.com<\/a>) or by registered mail with acknowledgement of receipt (Nathalie RAMANANTSOA - 10 place moreau david 94120 ) no later than 15 days before the date of the workshop for which you have reserved one or more places. You are not obliged to give us the reasons for your cancellation, but you must indicate your name, your customer number and the references of the cancelled workshop. Any claim made after this deadline will not be accepted.<\/p>\n Once paid (including deposits), bookings for a registration workshop or a private workshop are non-refundable.<\/p>\n A reservation can only be postponed at the customer's request if this request is made by e-mail and reaches Les Ateliers Soa at least one week before the date of the workshop.<\/p>\n The customer may make a new reservation within a maximum of 3 months from the date of cancellation of the course, provided that the initial validity date of the workshop is greater than or equal to 3 months.<\/p>\n <\/p>\n If the customer does not show up on the day of the workshop, a penalty of 40% of the workshop fee will be applied to the workshop postponement.<\/strong>.<\/p>\n In the event of absence due to illness, the customer must provide a medical certificate. Les Ateliers Soa reserves the right to decide whether or not to postpone the workshop.<\/p>\n Personal information (surname, first name, address, e-mail address, telephone number, etc.) is used by our internal departments to process your orders and invoices and to reinforce and personalize the communication and offers reserved for our customers, in particular via the site's newsletters.\u00a0www.les-ateliers-soa.fr<\/a>\u00a0to which you have subscribed. We will not share your personal information with any third party.<\/p>\n
\nThe customer must log on to the\u00a0www.les-ateliers-soa.fr<\/a>\u00a0to reserve one or more places in the workshop of your choice. When reserving (or ordering) a workshop, it is the customer's responsibility to check the availability of each workshop by referring to the website's schedule.\u00a0www.les-ateliers-soa.fr<\/a>. Les Ateliers Soa cannot be held responsible for any unavailability on the chosen date, including unavailability due to technical problems. We recommend that you book at least 15 days before the workshop date in order to secure a place.
\nTo reserve a date, the customer must complete the online form and proceed with payment.<\/p>\n<\/h2>\n
Article 3: Prices and payment terms<\/h2>\n
Article 3.1 Price<\/h3>\n
\nThe prices of the workshops, displayed on the Site, are indicated in Euros and are those in force on the day of the order.
\nThe workshops are not subject to VAT.<\/p>\nArticle 3.2 Payment terms<\/h3>\n
Article 3.3 Payment security<\/h3>\n
\nNo banking information concerning you transits through the site\u00a0www.les-ateliers-soa.fr<\/a>\u00a0and we do not store any banking information.<\/p>\nArticle 3.4 - Liability<\/h3>\n
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Article 4: Order confirmation<\/h2>\n
\nIf the minimum number of participants is not reached for one of the workshops, Les Ateliers Soa reserves the right to cancel or postpone the workshop. In this case, you will be offered a full refund of the reservation fee as soon as possible.<\/p>\n<\/h2>\n
Article 5 - Availability of places<\/h2>\n
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Article 6 - Right of withdrawal<\/h2>\n
Article 6.1 - Time limit<\/h3>\n
Article 6.2 - Withdrawal procedure<\/h3>\n
Article 6.3 - Refunds<\/h3>\n
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Article 7 - Protection of your personal information<\/h2>\n
Article 7.1 - Confidentiality<\/h3>\n
Article 7.2 - Cookies<\/h3>\n