Responsive under development.
Mobile OK

  • Icon Link instagram
  • Icon Link facebook
  • Icon Link linkedin
Image header hero

Icon instagramIcon linkedin

Privacy policy

RGPD COMPLIANCE DECLARATION FOR THE E-COMMERCE SITE: WWW.LES-ATELIERS-SOA.FR

Effective May 25, 2018

1 • Introduction

At Les Ateliers Soa, we want to provide you with the best possible experience so that you can enjoy our e-commerce site today, tomorrow and in the future. We also aim to be as open and transparent as possible with our customers about the use and sharing of the personal data we collect in order to properly process your orders, our after-sales service, your comments on the blog and the various promotions we run via newsletters and social networks. Translated with DeepL.com (free version)

2 - Identity & contact details of the data controller

Nathalie RAMANANTSOA –
Contact : soa.ateliers@gmail.com

3 • Sous-traitants

The subcontractors chosen by www.les-ateliers-soa.fr are subject to this new data retention policy in compliance with the European Data Protection Regulation (RGPD).

  • Woo-commerce :
    • Data retention (name, first name, e-mail) via the contact form e-commerce site.
    • Retention of data (surname, first name, e-mail address, IP address) for blog comments, customer reviews on product sheets.
    • Retention of surname, first name, postal address, telephone number & e-mail address for the billling and reservations on www.les-ateliers-soa.fr.
  • Paypal Surname, first name, postal address, telephone number and e-mail address for the billling and  reservations on www.les-ateliers-soa.fr.
  • OVH Data storage via Cookies & other behavior tracking tools, navigation data, audience measurement...
  • Google Analytics
  • Social networks: Facebook & Instagram

4 - Purpose & legal basis

A - Why do we collect your data?

All personal data collected by us is treated with the strictest confidentiality. When you make a purchase, we only ask for information that is essential to ensure the quality of our services and the processing of your order. We do not sell, market or rent this information to third parties. Exceptionally, however, we may decide to communicate certain information for the direct and related needs of executing the sales contracts we have concluded with you.

  • Management of service, customers and prospects.
  • Promotional or loyalty campaigns.
  • Sales statistics
  • Management of unpaid invoices, management of people's opinions on products, services or content.
  • Management of access and rectification rights

B – Données non gérées :

  • date of birth, religious, ethnic, political, philosophical affiliation...

C - How do we collect your data?

Your data are collected fairly, transparently and explicitly. You will not find any pre-checked box, pre-filled form or obligation to check a box. Data is not stored by any other means. You will be informed of each data collection by warning messages before validating / registering.

4 - Recipients

Only the internal data processing department of les-ateliers-soa.fr owns and stores your data, as well as its subcontractors mentioned in paragraph 3.

5 - Data retention and deletion

Data is kept for a maximum of 3 years from the date of collection, the end of the commercial relationship or the last contact with a prospect.
We undertake to delete our data that is more than 3 years old or for which consent has not been confirmed in the event of non-compliant practice before May 25, 2018.

6 - Right of access and rectification

The customer may request any consultation, modification or withdrawal, partial or total, of his data without justification, free of charge, by simple request by e-mail to the founder of Ateliers Soa (within a maximum period of one month).
Contact : soa.ateliers@gmail.com
Object : RIGHT OF ACCESS AND RECTIFICATION OF MY DATA. 

7 - Data security

The data collected via les-ateliers-soa.fr is secure!
We use a https:// protocol for our sales channels (SSL Certificate).
Bank transactions are secure and we do not store bank details.
Data is archived personally and automatically (monthly backup on personal computer (password-protected & anti-virus).

8 - Notification of the use of cookies

Use of cookies requires user consent. Cookies are notified by a banner at the bottom of the site page: La boutique lauremjoy uses cookies to guarantee you the best experience on our site. If you continue to use laboutique-lauremjoy.com, we will consider that you accept the use of cookies.

  • advertising cookies
  • audience measurement cookies
  • social network” cookies generated by sharing buttons

Consent must be obtained prior to activating cookies. Implicit acceptance if browsing continues (no collection until new page).

9 - Transfers outside the EU

https://www.ovh.com/fr/apropos/datacentres.xml